Cancellation policy

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CANCELLATION POLICY 

You are free to manage your booking online. This includes cancelling or changes to your date of booking. 

Changes won’t be permitted if there is less than 48hrs before your booking and you must contact us directly to do this. 

There will be a 50% cancelation charge if you fail to attend or if you cancel or change your booking with less than 48hrs notice.
This fee will automatically be charged to the card you have on file. If we have no card on file or the transaction fails you’ll be contacted to pay the fee via transfer or the fee will be deducted from your  voucher value if you‘re using this to pay for the booking.

We are unable to accept any future bookings until this fee is paid.

We understand things come up or you can’t help being sick but that time you booked has been specifically set aside for you and if you dont attend this is lost time and money for our independent therapists.

Please respect our time & policies.